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FAQ

Find answers to common questions here.

My Account


Why do I have to register?

Registering an account allows us to match your order with your delivery address. This is important, as without it delivery will be compromised.

Don't worry though, your details are safe with us thanks to added security on this website.

Delivery


How does it work?

We are currently taking orders in the following suburbs: Beverley, Beverley Gardens, Blandford Ridge, Bloubosrand, Blue Heaven, Brecknock, Brendavere, Broadacres, Bryanbrink, Bryanston, Bryanston East, Bryanston West, Cedar Lakes, Chartwell, Cowdray Park, Craigavon, Cramerview, Dainfern, Dainfern Ridge, Dainfern Valley, Daniel Brinkpark, Douglasdale, Duxberry, Edenburg, Epson Downs, Fourways, Glenferness AH, Glenifer, Hoogland, Johannesburg North, Jukskei Park, Kengies Extension, Kensington B, Kleve Hill Park, Kyalami Estate, Kyalami Gardens, Kyalami Heights, Kyalami Park, Lonehill, Lyme Park, Magaliessig, Magaliesview, Meadowhurst, Mill Hill, Needwood, Noordhang, Norscot, Osummit, Paulshof, Petervale, Pine Slopes, Riverclub, Riverglen, Rivonia, Salfred, Sunninghill, Witkoppen.

We hope to one day deliver to your neighbourhood, let us know here which suburb needs an Easy Bird.

How long does it take?

This is not fast food, however we aim to get the food delivered to you as fast as possible. We cook limited numbers of birds per batches. Resulting in a roast that is fresher than your local convenience store.

However you can pre-order for a future date/time to guarantee an Easy Bird.

There is a something wrong with my order.

If you have placed an order but not happy with it for whatever reason, please contact us.

Please contact us and let us know. We will do our best to find a way to put things right. Without you informing us we will never know what went wrong. Make sure you include your details/order number from your email receipt.

Payments


Payfast

PayFast is a payments processing service for South Africans and South African websites. They enable easy, secure and instant transfer of money between you and us.

When choosing PayFast as the method of payment, you will be directed to a PayFast portal to enter your payment details. Please note that Easy Bird does not have access to the details of your payment method.

Snap Scan

Snap Scan offers customers a safer desktop checkout and a simpler payment experience when shopping on their mobile. Users never have to enter their card details online and the integration is very straightforward.

Please note that Easy Bird does not have access to the details of your payment method.

PayGate

Payment Gateway PayGate offers leading payment services to enterprise companies worldwide. Enjoy a secure online transaction experience.

When choosing PayGate as the method of payment, you will be directed to a PayGate portal to enter your payment details. Please note that Easy Bird does not have access to the details of your payment method.

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